Human Resources (HR) Manager
Role Summary
The HR Manager, People & Operations ensures SOLS Energy operates with strong HR hygiene, consistent people standards, and a disciplined team culture. This role does not handle recruitment; it owns everything after a person joins, including performance management, payroll accuracy, compliance, employee relations, and team development.
In this role you will:
- Manage and lead cross-functional teams, including a marketing executive, graphic designer, videographer, and digital marketer, for effective project execution.
- Increase brand trust and recognition among partners, donors, and the B40 community through strategic initiatives.
- Drive donations through online marketing efforts, particularly emphasizing social media advertising campaigns.
- Lead the recruitment of students from the B40 community for online job skills classes and the solar academy program.
- Define, document, and continuously refine the organization's brand identity, incorporating compelling storytelling.
- Utilize social media platforms (Facebook, Instagram, TikTok) to engage effectively with the Malay-speaking B40 audience.
- Utilize various marketing channels and strategies, including Facebook ads, Google ads, SEO, public relations, social media, blogs, and email marketing, to achieve marketing objectives.
- Measure, analyze and optimize the performance of marketing efforts, with a focus on social media reach and engagement, student acquisition cost, donor acquisition cost, funnel conversion rate, and the productivity of team members.
- Collaborate closely with the marketing executive to meet departmental goals and align with broader marketing objectives.
- Demonstrate a strong commitment to and alignment with the core values of serving, educating, and empowering.
- Exhibit genuine empathy and deep commitment to addressing poverty issues in Malaysia, reflecting a dedication to making a positive impact.
- Coordinate press releases and media exposure tracking while nurturing relationships with media outlets to optimise brand coverage and reputation.
- Devise and manage targeted B2B marketing strategies to attract corporate clients for our training services.
To be shortlisted for this position, you will need to have:
- Minimum 3 to 5 years of HR experience, with at least 2 years in a standalone or senior HR role.
- Strong working knowledge of Malaysian Labour Law, the Employment Act 1955, and statutory requirements (EPF, SOCSO, EIS, LHDN).
- Proven track record of managing payroll, compliance, and HR operations accurately and independently.
- Experience handling employee relations cases, disciplinary proceedings, and Performance Improvement Plans.
- Strong written and verbal communication skills in English and Bahasa Malaysia.
- High integrity, confidentiality, and the ability to apply policies firmly and fairly.
- Organised, detail-oriented, and self-directed with strong follow-through.
What's great about this opportunity?
- A fair remuneration package including an attractive commission scheme.
- Career progression in a fast growing impact organisation backed by Petronas.
- Work in an agile-driven environment alongside a diverse team who will support your job growth.
- Contribute directly to improving the lives of B40 communities, as a part of a #madetoimpact organisation.
About SOLS 24/7 Group
Join the team at the heart of SOLS 24/7. SOLS Group roles support every brand in the family, from finance and people operations to performance and strategy. If you want your work to create impact across the whole organisation, we want you on our team.
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Equal Opportunity
SOLS is proud to be an equal opportunity employer. We are committed to building a workforce that is representative of the people we serve. We recruit based solely on merit and qualifications, without regard to race, religion, gender, age, disability, or any other status protected by law. We believe in fostering an inclusive workplace where everyone is respected, valued, and given the chance to thrive.
Contact Us
If you're interested in exploring career opportunities beyond the listed role, we'd love to hear from you. Reach out to the Talent Acquisition Team to discuss other options that may be a good fit for you.
All inquiries are strictly confidential.