This Privacy Policy explains how SOLS 24/7 Group (“SOLS 24/7”, “we”, “us” or “our”) collects, uses and protects the personal data you provide when you use this website. We are committed to complying with Malaysia’s Personal Data Protection Act 2010 (PDPA).
What personal data we collect
We only collect personal data that is relevant to the services and interactions we provide. Depending on how you use this website, this may include:
- your name;
- your email address and phone number;
- your date of birth;
- your CV or résumé and the details you submit in a job application; and
- any information you include in an enquiry or message to us.
When and how we collect it
We collect personal data directly from you, for example when you apply for a role through our careers pages, complete a form, or contact us by email. We do not collect more than we need, and we keep it only for as long as required for the purpose it was collected or as required by law.
Cookies and analytics
This website uses cookies and similar technologies to understand how the site is used and to improve your experience. These help us compile aggregate statistics such as page visits and interactions. You can set your browser to refuse cookies, although some features may then not work as intended.
How we use your personal data
We use your personal data to:
- respond to your enquiries;
- process and assess job applications; and
- where you have agreed, send you updates and information about SOLS 24/7.
We also use aggregated, non-identifying statistics to understand and improve this website.
Disclosure of your personal data
We will not sell or trade your personal data. We only share it within the SOLS 24/7 group of organisations and with third parties that are directly necessary to provide our services and that you have authorised. In exceptional circumstances we may disclose personal data where required by law, or where there are grounds to believe disclosure is necessary to prevent a threat to life or health.
Third-party services
Some functions on this website rely on third-party providers, such as our form and analytics tools, which process data on our behalf. These providers may have their own privacy policies, and we encourage you to review them.
Your rights
You may request access to, or correction of, the personal data we hold about you, and you may opt out of marketing communications at any time. To do so, contact us at comms@sols247.com.
How we protect and retain your data
We store personal data securely and take reasonable steps to protect it against loss, misuse, and unauthorised access, disclosure or alteration. We retain it only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal requirements.
Consent
By submitting your personal data to us, you consent to its use as set out in this Policy.
Changes to this Privacy Policy
SOLS 24/7 Group may update this Privacy Policy from time to time. Any changes will be published on this page, so please review it whenever you visit.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, contact us at comms@sols247.com.
SOLS 24/7 Group, 1 Petaling Commerz & Residential Condos, #1-9, Jalan 1C/149, Off Jalan Sungai Besi, 57100 Kuala Lumpur, Malaysia.